Here is how qs88 ensures your personal data remains safe and secure at all times
256-Bit SSL Encryption
All data transmitted between your device and qs88 servers is protected by industry-standard 256-bit SSL encryption, ensuring your sensitive information cannot be intercepted.
Secure Data Storage
Members' personal data is stored on servers protected by strict access controls. Only trained staff with a legitimate job requirement are permitted to access such information.
Full Privacy Control
You have full control over your data at qs88 — including the right to access, correct, or request deletion of your personal data at any time.
No Sale of Data to Third Parties
Qs88 has never and will never sell, rent, or distribute members' personal data to third parties for marketing or commercial purposes without your explicit consent.
Cookie Usage Transparency
Qs88 uses cookies solely to enhance the user experience and for internal analytics. You can manage your cookie settings through your browser at any time.
Privacy Law Compliance
Qs88 complies with applicable data protection laws and regulations, including the Malaysia Personal Data Protection Act, to ensure your privacy rights are always upheld.
1. Introduction
This Privacy Policy is published by QS88 ("qs88", "we") and applies to all users who access or register on the qs88 platform, including the qs88 website and mobile app. This document transparently explains how we collect, process, store, and protect your personal data in accordance with applicable data protection laws.
Qs88 takes our responsibilities as a data controller seriously. We ensure that every decision regarding the processing of personal data is made with the utmost care, prioritising the interests and safety of our members. Your trust in qs88 is a responsibility we uphold wholeheartedly.
This Policy applies alongside qs88's Terms and Conditions and any other policies that may be displayed in specific sections of the platform. In the event of any conflict, the more specific policy will take precedence for the situation in question.
2. Personal Data We Collect
Qs88 only collects personal data that is strictly necessary to provide you with a safe, fair, and quality service. The following are the categories of data we collect along with their primary purposes:
| Data Categories | Sample Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identity card number | KYC verification & fraud prevention |
| Contact Data | Email address, phone number | Account communications & customer support |
| Financial Data | Bank account number, e-wallet details | Deposit & withdrawal processing |
| Technical Data | IP address, browser type, operating system | Security & platform improvements |
| Usage Data | Gaming history, login frequency | Responsible gaming monitoring |
We do not collect personal data that is irrelevant or exceeds what is necessary for our services. All data collection is carried out transparently and with your full knowledge.
3. Purpose of Personal Data Use
The personal data we collect is used solely for legitimate purposes necessary for the operation of the qs88 platform. The primary purposes are as follows:
- Processing account registration and conducting identity verification (KYC) to ensure the security of all members.
- Processing financial transactions including deposits, withdrawals, and bonus payments securely and efficiently.
- Providing responsive and personalised customer support whenever you need assistance.
- Sending important notifications related to your account, transactions, and security updates.
- Monitoring platform activity to detect and prevent fraud, money laundering, and system abuse.
- Analysing usage patterns to improve the user experience and functionality of the qs88 platform.
- Complying with legal obligations and regulations applicable to qs88 operations.
- Sending promotional information and exclusive offers — only to members who have consented to receive them.
4. Data Sharing and Disclosure
Qs88 does not sell, rent, or share members' personal data with third parties for commercial purposes. However, under limited and controlled circumstances, we may share your data with the following parties:
- Payment Service Providers: Payment gateways and financial institutions that process your transactions, bound by strict confidentiality obligations.
- Technology Providers: Software and infrastructure companies that help us operate the qs88 platform, subject to established data protection agreements.
- Regulatory Authority: Government authorities or regulatory bodies with lawful authority to request such information in accordance with applicable law.
- Audit Partners: Independent audit firms conducting platform compliance and integrity reviews, bound by binding confidentiality agreements.
In all data sharing scenarios, qs88 ensures that recipients adhere to data protection standards equivalent to or higher than our own. We do not permit any third party to use your data for their own purposes.
5. Data Security Measures
Qs88 invests seriously in security infrastructure to ensure your personal data is always protected against unauthorised access, loss, or misuse. The following are the security layers we maintain:
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End-to-End Data Encryption All data in transit is protected by 256-bit TLS/SSL protocols. Stored sensitive data is also encrypted using the latest encryption standards.
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Two-Factor Authentication (2FA) Members are encouraged to enable two-factor authentication for added protection during login and fund withdrawals.
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24/7 Security Monitoring The qs88 security team monitors platform activity around the clock to promptly detect any threats or unusual activity.
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Strict Internal Access Controls Internal access to members' personal data is restricted to designated staff based on defined job requirements only.
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Regular Security Audits qs88 conducts regular penetration testing and security audits by independent experts to ensure our systems remain robust and up to date.
6. Use of Cookies and Tracking Technologies
The qs88 platform uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance, and deliver more relevant content to you. The following are the types of cookies we use:
- Essential Cookies: Required for core platform functions such as login, navigation, and session security. These cookies cannot be disabled.
- Performance Cookies: Collecting information about how you use the platform to help us improve its features and user experience.
- Preference Cookies: Saving your preferences such as language and display format for a seamless repeat experience.
- Analytics Cookies: Used to understand platform usage patterns in an aggregated and anonymised manner for internal improvement purposes.
You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some areas of the qs88 platform.
7. Your Rights Regarding Personal Data
As a qs88 member, you have the following rights regarding your personal data that we hold. qs88 is committed to facilitating the exercise of these rights promptly and without undue obstacles:
Right of Access
You have the right to request a copy of the personal data we hold about you at any time.
Right to Rectification
You may request the correction of any inaccurate or incomplete personal data.
Right to Erasure
You may request the deletion of your personal data, subject to applicable legal retention obligations.
Right to Object
You may object to the processing of your data for direct marketing purposes at any time.
Right to Data Portability
You have the right to receive your personal data in a structured, machine-readable format.
Right to Restriction
You may request that qs88 restrict the processing of your data under certain circumstances provided by law.
8. Protection of Children's Data
The qs88 platform is strictly for individuals aged 18 and above. qs88 does not knowingly collect, process, or store any personal data from individuals under the age of 18.
Should qs88 discover that a child's personal data has been collected without the knowledge or consent of a valid guardian, we will take immediate action to delete that data and close the associated account. Parents or guardians who suspect their child has registered on the qs88 platform are encouraged to contact our support team immediately.
9. Data Retention Period
Qs88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Retention periods vary by data type:
- Active Account Data: Retained for the duration your account remains active and used for the continued provision of services.
- KYC and Identity Verification Data: Retained for a minimum of 5 years after account closure in accordance with anti-money laundering legal requirements.
- Financial Transaction Records: Retained for 7 years in accordance with financial and tax reporting requirements set by Malaysian authorities.
- Support Communication Logs: Retained for 2 years for reference purposes and resolution of any potential disputes.
- Technical Data and System Logs: Retained for 12 months for platform security and performance analytics purposes.
After the specified retention period, your personal data will be securely deleted or anonymized in accordance with procedures established by qs88.
10. Amendments to This Privacy Policy
Qs88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or service improvements. Any amendments will be published on this page with a clear update date.
For material or significant amendments, qs88 will endeavour to notify members via in-platform notifications or email to their registered address at least 14 days before the changes take effect. Your continued use of the qs88 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.
11. Contact Us Regarding Privacy
If you have any questions, concerns, or wish to exercise your privacy rights, the qs88 team is ready to assist you. We take every privacy-related inquiry seriously and are committed to responding promptly within a reasonable timeframe.
- Live chat on the qs88 platform — the fastest way to get an immediate response from our team.
- Dedicated privacy email: [email protected] — for official enquiries relating to your personal data and privacy rights.
- The FAQ section on the qs88 website contains answers to the most frequently asked privacy questions.